Analytics Accelerators - Revenues and Benefits
Analytics across revenues and benefits services are crucial for understanding organisational performance and ensuring resources are used where they have the greatest impact for residents.
Trusted by Local Authorities Across the UK
Our work with revenues and benefits teams over the past decade shows the importance of understanding income collection and the impact of welfare support; our Analytics Accelerators help decision makers go beyond headline metrics to uncover key trends and turn them into practical actions.
By identifying key issues and trends, managers can make informed decisions that drive improvement and deliver better services to the community.
The Accelerators for revenues and benefits provide detailed insights across:
- Council tax collections, reductions and arrears
- Business rates
- Welfare grants
- Debt
Accelerate, Automate and Enable
See why 20+ councils have entrusted itelligent-i to enhance their insights and provide daily updated analytics straight to your desktop or phone
What Revenues & Benefits Tell Us They Need
Through our Data, Analytics & AI Reviews, we have engaged with dozens of teams spanning transactional services, benefits and welfare support. This has identified priority themes in requirements that have influenced the content of our Accelerators:
We want up to date insight and analysis without delays
- data is extracted and prepared automatically everyday
- insights are refreshed and ready for 8am
- no manual intervention is required
To what extent are we effectively managing income collection?
- automatically track collection rates daily
- compare performance with neighbouring authorities and national benchmarks to identify trends and exceptions
- analyse the use and impact of schemes that are designed to support people to manage their expenditure, such as council tax reductions and exemptions
How can we identify and reduce debt?
- identify trends in payment compliance and arrears over time to highlight emerging issues, trends and hotspots
- analyse the demographics and characteristics of those with persistent debt across multiple service areas to optimise income and reduce risk for vulnerable households.
How can we direct welfare support to individuals with the greatest need?
identify the demographics and needs of individuals and households accessing welfare services to tailor support more effectively.
- analyse trends in applications and uptake to anticipate future demand and allocate resources.
- track the speed and effectiveness of welfare support delivery to ensure timely assistance to those in greatest need and reduce impact on wider council services.
How can I get updated insights when i need them?
- information is refreshed automatically every day, removing the need to request new reports or wait for updates.
- user-friendly reports and dashboards that contain data and insights targeted for me and my teams
- ability to drill-down to see case, site and operational level data all in one place
- track national and local performance indicators and identify trends as they emerge
How Our Analytics Accelerators Help
itelligent-i’s Accelerators for children’s social care are specifically developed to address the priority challenges in the sector, offering user-friendly solutions that deliver relevant, actionable insights designed for measurable impact.
The Accelerators provide detailed insights that:
- are fully automated and updated daily
- offer a single, trusted source of truth at all levels of the department
- provide trend analysis and context
- include key service measures aligned to local and national priorities
- support the delivery of statutory returns
- identify data quality issues
- allow users to drill-down to service user and worker level, where permissions allow
- include secure sharing of data and transparent auditing
Drive change. Deliver a better service
the right insight, delivered to the right resources, at the right time will support you and your teams to delver the change required
Options to suit your organisation
Fully Managed
Our fully managed services provide end to end implementation, management, maintenance and full support.
The managed service can be an extension to your team, or a provide an analytics team if you don’t have one already.
The Managed Service covers all software configuration, data extracts, storage, data quality, Lakehouse, Semantic Models and Reports… and includes development of new requirements.
This option is excellent if you have an operational requirement.
Annual Support and Maintenance
Annual support and Maintenance provide support to your existing team for all itelligent-i implemented configuration and solutions.
If you have an existing team who can identify issues, they simply submit them the via the ticket system and they are resolved, often working with your team members.
Support differs from the managed service as your team are responsible for identifying faults and submitting them if they cannot be resolved. Additions or modifications to the solution is not included – that left to your team.
implemented for your team
If you have an existing team with the skills and knowledge, your team can take full control of the solution once implemented.
Simply identify the Accelerators or bespoke analytics you need, and itellegent-i can expediate the implementation using industry best practices to ensure security and provide daily automated insights to your desktop .